Following a recent post by Blake in Human Resources. I have to say that I have grown a quite cynical view of the role of Human Resources professionals.
Quite fortunately enough for me, The Onion has recently posted a great video on the topic.
In seriousness however, I do find the position a frustrating one. For me this has always been a person that I have primarily needed to contact in my earliest days of employment (or after a promotion). Other than that, I have had to track down and harass every HR manager I have ever had to talk about functional matters like why my pay increase hadn't taken effect. Vague statements about job performance and motivation seem to be married with talks with your HRM. What seems to be interesting is that several benefits these days can be personally managed online, are contracted out to other agencies, or do not include even seeing the HRM anymore. What usually amplifies my frustration is that in light of the fact that very few people ask very much from the department, is how long it takes to accomplish what is asked.
Ah well...I guess this breaks from my format, but none the less I do want to hear some point of view on the importance of human resources staff.
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Honestly I have never had a bad experience with HR departments. They have always been very helpful and and went out of their way to help out. Maybe it just depends on the company, I really think there might be a huge difference between private companies and public tho. I work for a large private one so there is that family feeling to it even though they are nation wide.
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